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Tinder France

Tinder France

tinder.com
What is your customer experience with Tinder France?

Tinder France Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Tinder France has a 2.2 star rating from 8 reviews and consumers are mostly dissatisfied, with 75% unfavorable feedback and repeated reports of account issues, billing and support problems.

Positive Feedback

Users find the app easy to use and useful for meeting new friends; reviewers value the diversity of services offered by Tinder France.

Negative Feedback / Risk Areas

  • Frequent complaints about automatic renewal of subscriptions and unexpected billing.
  • Poor or nonresponsive customer service and lack of timely refunds.
  • Account suspensions, invisible profiles, and suspected fake profiles causing loss of access.

Key Takeaways for Future Customers

  • Consult Tinder France reviews before subscribing and monitor billing to avoid undesired renewals.
  • Expect limited direct support; keep records if you request refunds or dispute charges.
  • Be cautious about account verification and potential suspensions when pausing or recreating accounts.
View full overview ›

Media from reviews

Tinder France - Tinder support are not picking my calls nor replying my email
Tinder France - Reported many times
View all media ›

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Show reviews that mention
matches support receiving matches account profile response email likes massages telephone
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Cece C Ydd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm not receiving matches and massages on my tinder account Plea

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I'm not receiving matches and messages on my Tinder account. Please help me resolve this now.

Please, dear Tinder support.

User's recommendation: Tinder support is the best

View full review
Loveth M Tfg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Paris, Ile-De-France

Tinder support are not picking my calls nor replying my email

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AI Highlights
  • - No matches or likes; account appears invisible.
  • - Please track my email address and rectify my Tinder profile.
Tinder France - Tinder support are not picking my calls nor replying my email

There is no matches coming the account is set up to standard no likes which shows it invisible please kindly track my email address and rectify the tinder profile I haven't gone against your community guidelines

View full review
Cece C Ydd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I'm not receiving matches and massages on my tinder account

Updated by user Mar 30, 2025

My experience was beautiful I must sayI love its

Original review Mar 29, 2025

I'm not receiving matches and massages on my tinder account

Please help me resolve this

Have contacted tinder support no response from them

Preferred solution: I'm not receiving matches and massages on my tinder account profile

User's recommendation: Online

View full review
Resolved
kokat F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Profile and abonnement don't work

AI Highlights
  • - Tinder page down since Dec 6.
  • - Subscribed but no refund; no support; I can't view discovery, likes, or matches; profile, email and phone confirmed.
Updated by user Jan 14, 2025

Company fixed the issue and I have been provided with apology. finally my profile is working now. thank you

Original review Dec 10, 2024

The exchange of finesse in photography is inconsequential. My Tinder page hasn't been working since Friday, December 6th.

I bought a subscription, so there's no money, no refund, no help, and no response from Tinder support. I can't view discovery, see my likes or my matches.

All I can do is stay connected and view my page. My profile, email, and telephone number have already been confirmed.

Loss:
$22

Preferred solution: Full refund

View full review
Ja Tnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delete My Account

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AI Highlights
  • - User wants permanent deletion, not a pause.
  • - They accuse Tinder of fraud and costly subscriptions.
  • - Deletion attempt returns an error.

hello,

I want my account to be deleted forever , not paused , rather deleted ..

Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories.

Neither their consumers nor their management are legitimate.

Everything is nothing more than a senseless business...

And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance

Preferred solution: Delete my account

User's recommendation: Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories. Neither their consumers nor their management are legitimate. Everything is nothing more than a senseless business... And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance

View full review
Anonymous
map-marker Pons, Nouvelle-Aquitaine

Can not open my incoming messages

Please phone me

I can not open my messages on tinder since two weeks

+337********

OOOOOloôllllljhhhhhjjjkj

User's recommendation: O

View full review
Michal S Qkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Abonnement

Je ne suis pas abonné c'est qoui votre 22.65 euro ? Communicationoreillerêté d'abonnement ? Je même pas regardé votre site

User's recommendation: C'est la merde et vol

View full review
BRUNO D Ggz

Blocage compte

AI Highlights
  • - Account blocked for shorts photos; requests refund, threatens action.
  • - Claims others' bikini photos are allowed; asks for removal.

Mon compte Tinder a été bloqué car jai mis des photos de moi alors que jétais en short ce ne sont pas des photos de nudité il y a plein de photos de filles en maillot de bain et cest autorisé sur Tinder je ne vois pas en quoi jai contrevenu aux règles de votre site si tel est le cas il faudrait également supprimer toutes les photos des personnes en maillot de bain Et bloquer leur compte je nai rien exhiber javais juste le torse nu où est le problème dans le cadre de photos dune activité sportive jai payé un abonnement cher voudrais bien me rembourser vous navez pas le droit de bloquer mon compte sans aucune raison légitime je suis juriste et je ne compte pas me laisser faire À défaut daccord je recourrai au tribunal mon tel est 066305**** Bruno Dezon

User's recommendation: Blocage illégal de mon compte

View full review
Anonymous
map-marker Paris, Ile-De-France

Account suspended

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AI Highlights
  • - I was banned from Tinder with no reason.
  • - Followed rules; customer service gave automated responses and was unhelpful.
  • - I will switch to another app.

I was banned from tinder and the company was unable to provide me any reason for this. I always respected the rules and didn't do anything special the last days.

I was very disappointed by the customer service, which only sends you automatic responses, but doesn't help you efficiently.

As a consequence, I will change for another app.

Margaux

Preferred solution: Let the company propose a solution

View full review
Hanaa H Dst

Perma Ban before creating account

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AI Highlights
  • - Paid Tinder Gold but rarely used.
  • - After break, verification was required.
  • - Permanently banned; cannot create a new account; no refund.

I've been using tinder and paying for the gold version even though i rarely use it, one day i was like i'll take a break from it because i was so busy , i still payed because i knew i will come back after 1 month or so , and indeed the second i tried to create a new account after the break, they asked me to do the verification to access my new account, i took the verification images after 2 days they send me that i am permanently banned from tinder. no refund and no ability to create ever a new account.

I contacted the customer service to fix my issue i keep receiving an automated response about rules violation. How is deleting your account and taking a break a violation of rules, never had any issue with no one in the app, i tried to explain to customer service that since i use my college dorm wifi it can't the reason why they think i violated the rules.

I need my issue to be fixed, apparently my phone, Wifi and sim number are all banned. HELP me find a solution PLEASE.

Pros:
  • Meeting new friends
Cons:
  • No customer service phone number

Preferred solution: I want tto be able to create an account usinng my device , i wantt tthe ban to lifted on my wifi and ip i think.

View full review
Hanaa H Dst

They lost a gold customer which is me forever

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AI Highlights
  • - I paid for Tinder Gold as I rarely use it.
  • - I took a break but kept paying.
  • - I am permanently banned; no refund or new account.

I've been using tinder and paying for the gold version even though i rarely use it, one day i was like i'll take a break from it because i was so busy, i still paid because i knew i will come back after 1 month or so, and indeed the second i tried to create a new account after the break, they asked me to do the verification to access matching i did the verification images after 2 days they send me that i am permanently banned from tinder. No refund and no ability to create ever a new account.

I contacted them to fix my issue, they keep sending their automated response about rules violation.

How is deleting your account and taking a break a violation to their rules, never had any issue with no one in the app. btw am 21 and female and i ignore the reason why i am permanently banned.

View full review
Anonymous
map-marker Paris, Ile-De-France

Pour un problème de connexion car il me dit que je suis radié

AI Highlights
  • - I can't log in; the site says my account is deactivated and I don't think I did anything wrong.
  • - I want to recover my account.

J ai un problème pour la connexion le site me dit que je suis radié je comprend pour quel raison je pense pas avoir commis une faute donc je comprend pas

Je souhaite récupérer mon compte.

Cordialement

User's recommendation: C est le top Tinder j aime bien et intéressant

View full review
Anonymous
map-marker Guidel, Brittany

Je ne reçois pas de sms pour me connecter depuis 72h

I'm disappointed, No issue ! I'm Problem and no answer..

Its Just à Massage who doesnt Côme to me 068055**** !

View full review
Anonymous
map-marker Paris, Ile-De-France

Compte suspendu sans raison

Mon compte tinder à été suspendu sans aucune raison valable j'aimerais comprendre pourquoi j'ai été banni de tinder je voudrais récupérer mon compte merci de bien vouloir me contacter

View full review
l hermite k

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salles-D'angles, Nouvelle-Aquitaine

Remboursement

j'aimerais avoir mon remboursement de 99 euros le plus vite possible , car j'ai résilié mon compte avant la date prevue

Loss:
$99
View full review
Robert N Php

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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I am just getting really annoyed now. Twice I have tried to purchase Tinder Gold in the app, twice my card has been charged and twice an error appeared AFTER MY CARD WAS CHARGED. I am now 100+ out of pocket and still no Tinder Gold.

It appears pointless in contacting customer support as there is no response or support whatsoever!!

Very disappointed.

Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Just don't bother...

View full review

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