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Tinder France

Tinder France

tinder.com
What is your customer experience with Tinder France?

Tinder France Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Tinder France has 1.3 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Easy to use, Meeting new friends.
    Cons: Automatic renewal of subscription, Fake profile, No customer service.

  • Recent recommendations regarding this business are as follows: "Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories. Neither their consumers nor their management are legitimate. Everything is nothing more than a senseless business. And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance", "O", "C'est la merde et vol", "Blocage illégal de mon compte", "C est le top Tinder j aime bien et intéressant".

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Resolved
kokat F

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Profile and abonnement don't work

The exchange of finesse in photography is inconsequential. My Tinder page hasn't been working since Friday, December 6th.

I bought a subscription, so there's no money, no refund, no help, and no response from Tinder support. I can't view discovery, see my likes or my matches.

All I can do is stay connected and view my page. My profile, email, and telephone number have already been confirmed.

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Loss:
$22

Preferred solution: Full refund

Ja Tnv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delete My Account

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hello,

I want my account to be deleted forever , not paused , rather deleted ..

Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories.

Neither their consumers nor their management are legitimate.

Everything is nothing more than a senseless business...

And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance

View full review

Preferred solution: Delete my account

User's recommendation: Tinder is a fraud that is designed to steal your hard-earned money by selling various subscriptions. In reality, its algorithm and management are so inept and stupid that they are just fabricating bogus love stories. Neither their consumers nor their management are legitimate. Everything is nothing more than a senseless business... And you want to remove our own account, but it continues sending you an error message, as if it's so impossible for them to erase it. So sure, I went to pissed consumer.com for assistance

Anonymous
map-marker Pons, Nouvelle-Aquitaine

Can not open my incoming messages

Please phone me

I can not open my messages on tinder since two weeks

+337********

OOOOOloôllllljhhhhhjjjkj

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User's recommendation: O

Michal S Qkh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Neubois, Bas-Rhin

Abonnement

Je ne suis pas abonné c'est qoui votre 22.65 euro ? Communicationoreillerêté d'abonnement ? Je même pas regardé votre site

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User's recommendation: C'est la merde et vol

BRUNO D Ggz

Blocage compte

Mon compte Tinder a été bloqué car jai mis des photos de moi alors que jétais en short ce ne sont pas des photos de nudité il y a plein de photos de filles en maillot de bain et cest autorisé sur Tinder je ne vois pas en quoi jai contrevenu aux règles de votre site si tel est le cas il faudrait également supprimer toutes les photos des personnes en maillot de bain Et bloquer leur compte je nai rien exhiber javais juste le torse nu où est le problème dans le cadre de photos dune activité sportive jai payé un abonnement cher voudrais bien me rembourser vous navez pas le droit de bloquer mon compte sans aucune raison légitime je suis juriste et je ne compte pas me laisser faire À défaut daccord je recourrai au tribunal mon tel est 066305**** Bruno Dezon

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User's recommendation: Blocage illégal de mon compte

Anonymous
map-marker Paris, Ile-De-France

Account suspended

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I was banned from tinder and the company was unable to provide me any reason for this. I always respected the rules and didn't do anything special the last days.

I was very disappointed by the customer service, which only sends you automatic responses, but doesn't help you efficiently.

As a consequence, I will change for another app.

Margaux

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Preferred solution: Let the company propose a solution

Hanaa H Dst

Perma Ban before creating account

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I've been using tinder and paying for the gold version even though i rarely use it, one day i was like i'll take a break from it because i was so busy , i still payed because i knew i will come back after 1 month or so , and indeed the second i tried to create a new account after the break, they asked me to do the verification to access my new account, i took the verification images after 2 days they send me that i am permanently banned from tinder. no refund and no ability to create ever a new account.

I contacted the customer service to fix my issue i keep receiving an automated response about rules violation. How is deleting your account and taking a break a violation of rules, never had any issue with no one in the app, i tried to explain to customer service that since i use my college dorm wifi it can't the reason why they think i violated the rules.

I need my issue to be fixed, apparently my phone, Wifi and sim number are all banned. HELP me find a solution PLEASE.

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Pros:
  • Meeting new friends
Cons:
  • No customer service phone number

Preferred solution: I want tto be able to create an account usinng my device , i wantt tthe ban to lifted on my wifi and ip i think.

Hanaa H Dst
map-marker Lille, Hauts-De-France

They lost a gold customer which is me forever

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I've been using tinder and paying for the gold version even though i rarely use it, one day i was like i'll take a break from it because i was so busy, i still paid because i knew i will come back after 1 month or so, and indeed the second i tried to create a new account after the break, they asked me to do the verification to access matching i did the verification images after 2 days they send me that i am permanently banned from tinder. No refund and no ability to create ever a new account.

I contacted them to fix my issue, they keep sending their automated response about rules violation.

How is deleting your account and taking a break a violation to their rules, never had any issue with no one in the app. btw am 21 and female and i ignore the reason why i am permanently banned.

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Anonymous
map-marker Paris, Ile-De-France

Pour un problème de connexion car il me dit que je suis radié

J ai un problème pour la connexion le site me dit que je suis radié je comprend pour quel raison je pense pas avoir commis une faute donc je comprend pas

Je souhaite récupérer mon compte.

Cordialement

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User's recommendation: C est le top Tinder j aime bien et intéressant

Anonymous
map-marker Guidel, Brittany

Je ne reçois pas de sms pour me connecter depuis 72h

I'm disappointed, No issue ! I'm Problem and no answer..

Its Just à Massage who doesnt Côme to me 068055**** !

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Anonymous
map-marker Paris, Ile-De-France

Compte suspendu sans raison

Mon compte tinder à été suspendu sans aucune raison valable j'aimerais comprendre pourquoi j'ai été banni de tinder je voudrais récupérer mon compte merci de bien vouloir me contacter

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l hermite k

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Salles-Dangles, Nouvelle-Aquitaine

Remboursement

j'aimerais avoir mon remboursement de 99 euros le plus vite possible , car j'ai résilié mon compte avant la date prevue

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Loss:
$99
Robert N Php

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Complaint

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I am just getting really annoyed now. Twice I have tried to purchase Tinder Gold in the app, twice my card has been charged and twice an error appeared AFTER MY CARD WAS CHARGED. I am now 100+ out of pocket and still no Tinder Gold.

It appears pointless in contacting customer support as there is no response or support whatsoever!!

Very disappointed.

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Cons:
  • No customer service

Preferred solution: Deliver product or service ordered

User's recommendation: Just don't bother...

Anonymous
map-marker Poitiers, Nouvelle-Aquitaine

Complaint

I've contacted you several times and had absolutely no response!!

In the app I clicked pay for Tinder gold and opted to pay by card. I got a transaction failed notice and yet my card has still been charged.

All I want is for Tinder Gold to work on my phone app.....

Please can à human being get in touch and fix the problem.

Many thanks

Robert NEMESHANYI

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User's recommendation: Zero response

Jeremie D

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Undesired renewal of my subscription

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Hi,

I just got an email about a renewal of my subscription, when i don't desire it. I think it is not commercial at all to charge a customer without asking him.

At the moment, i am very disapointed by your compagny. As a leader of opinion I won't recommand you at all!

If you are honest, cancel the renewal and give me back funds immediately. And of course I ask you not to renew again my subscription and will cancel it definetly if you don't pay me back

best regards,

Jérémie Decoopman

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Loss:
$30
Pros:
  • Easy to use
Cons:
  • Fake profile
  • Automatic renewal of subscription

Preferred solution: Full refund

User's recommendation: i could not find the acess to cancel potential undesired automatic renewal

Jaclyn Qcg
map-marker Drancy, Ile-De-France

La CB de ma niece ne fonctionne pas car elle m'offre l'abonnement pour mon annirversaire

bonjour ma nièce m'offre pour mon anniversaire l'abonnement avec sa CB pour quoi sa ne fonctionne pas?

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